Most general or operational queries can be answered by our Trust's Administration Team.

These enquiries may include:

• General questions about our Trust or academies
• Day-to-day operational matters
• Enquiries for Trust leaders (including the Accounting Officer and Chief Financial Officer)

Our team is on-hand and happy to help, please contact us via email: admin@gosforthgroup.org.uk

If you would like to contact our Governance team, members of the Trust Board, or the Chair of Trustees, please email: governance@gosforthgroup.org.uk

This contact route should be used for governance matters only, rather than operational queries. In the subject line of your email, please include the nature of your enquiry or the person you wish to contact (for example: FAO: Chair of Trustees).

To contact the Trust’s Accounting Officer or Chief Financial Officer, please email: admin@gosforthgroup.org.uk. Please include the name or role of the intended recipient in the subject line (for example: FAO: Chief Financial Officer).

We are committed to fair, transparent, and inclusive recruitment practices, ensuring that all appointments are made in line with safeguarding requirements and relevant legislation.

If you are interested in working with Gosforth Group or would like to view our current vacancies, please click here to visit our 'Work for us' page.

If you have a query about an application, recruitment process, or a specific vacancy, please contact us via email at: admin@gosforthgroup.org.uk, clearly stating the nature of your enquiry in the subject line.

Further information about our recruitment and selection processes, including safeguarding checks and expectations, can be found on the recruitment pages.

Our Finance Team manages all queries relating to invoices, payments, and supplier accounts.

If you need to contact us regarding invoices, purchase orders, payments, or account queries, please email: finance@gosforthgroup.org.uk 

To help us respond as quickly as possible, please include relevant details in your enquiry, such as:

• Invoice number
• Purchase order (PO) number
• Supplier name
• School or department the query relates to

We believe that raising concerns is an important part of learning, improvement, and maintaining trust.

If you are a parent or carer and would like to raise a concern or formal complaint, please view Gosforth Group's Concerns, Complaints and Resolutions page (Parents and Carers).

If you are a member of the public and wish to raise a concern or make a complaint, please complete and submit a Members of the Public Complaints Form.

If you have a concern or complaint about a Trustee or Governor, please read our Complaints About A Trustee / Governor Policy.  After reading the policy, should you wish to make a formal complaint, please click here.

All concerns and complaints are handled with care and respect. Any information you provide will be managed in accordance with data protection requirements.

We are committed to being open and transparent, and to handling requests for information in line with relevant legislation.

If you would like to access your own personal data or your child’s data, please visit our Subject Request Access Request page, where you can read further information and submit a request.

If you would like to request recorded information held by the Trust, please visit our Freedom of Information (FOI) page for further information and details of how to submit a request.

Guidance on how these requests are handled, including timescales and any applicable exemptions, can be found in the relevant sections.

All requests are managed securely, and any information you provide will be handled in line with data protection requirements.